You can place your order directly on our website. Simply select your bracelet, add it to your cart, and proceed to checkout. For custom orders, or to secure a bracelet before launch, please email info@shaktibhakti.co.za.

We currently operate online only and do not offer in-person collections. All orders are shipped directly to you.

Please check your Spam, Junk, Promotions and Updates folders first, as automated order emails sometimes land there.

Add info@shaktibhakti.co.za to your contacts/address book so you don't miss important updates from us.

Your Order Confirmation email is important. It contains your order details, applicable ETA and other information about what happens next, so please have a read through it after placing your order.

If you have a specific deadline, please tell us when placing your order by adding the date/details to your order notes.

We will always try our best to help where possible, but we cannot guarantee expedited processing or courier delivery unless this has been arranged with us.

Please order as early as possible for time-sensitive gifts and occasions.

Unfortunately not. Our ready-made bracelets are manufactured and engraved in advance, so we cannot add additional engraving to an existing bracelet.

For personalised engraving, please order through our Design Your Own Bracelet option. Your bracelet will then be manufactured specifically for you during our next custom production run.

The current custom ETA is always displayed on the product page.

At checkout, select “PUDO Locker near me” and enter your delivery address. We use The Courier Guy's PUDO Locker finder to select the closest available locker to that address.

If you prefer a specific PUDO Locker, simply add the name/location of the locker in the order notes at checkout, and we'll send it there for you.

Not necessarily. If you paid for door delivery, your parcel will still be delivered to your door.

“Collected” on the tracking journey refers to The Courier Guy collecting your parcel from the locker after we deposit it.

You only need to collect your parcel yourself if you specifically selected PUDO Locker or Kiosk delivery at checkout.

No. “Deposit Pending” does not refer to a payment.

It means your courier booking has been created and we still need to deposit your parcel into The Courier Guy locker. Once deposited, your tracking will update to “Customer Deposited”, followed by “Collected” when the courier collects it from the locker.

No additional payment is required.

Our Shakti Bhakti bracelets are designed to fit most adult wrists comfortably. Each bracelet is adjustable, allowing you to gently squeeze it to make it smaller or carefully stretch it to widen it, ensuring a perfect fit for your wrist. Please note that while our bracelets are flexible, they should be handled with care to maintain their shape and integrity

Each Shakti Bhakti Modern Mantra Bracelet is crafted in a specific colour for deep spiritual reasons. We’ve carefully chosen these colours with intention—check out our Instagram post to see why. That said, if you have a personal preference, and it aligns with the soul of Shakti Bhakti, we’d love to create a custom piece for you. Email info@shaktibhakti.co.za to get started.

These bracelets were a God-given idea, created with the vision of keeping the divine mantras visible as a source of strength, protection, and devotion. Placing the mantra on the inside would go against this sacred purpose and the very essence of what Shakti Bhakti stands for. This design reflects our core mission: to seamlessly blend spirituality with contemporary style, allowing the powerful energy of the mantra to be both seen and felt, serving as a constant, visible reminder of one's faith and connection to the divine.

Altering this design would not align with the vision and purpose that inspired Shakti Bhakti. We hope you understand our commitment to maintaining the integrity of this concept.

Our bracelets are crafted from stainless steel, a material known for its hypoallergenic properties. This means they are less likely to cause allergic reactions compared to other metals. However, it's important to note that while stainless steel is considered hypoallergenic, individuals with extremely sensitive skin may still experience some irritation. Reactions can vary from person to person, and even hypoallergenic materials can cause discomfort in rare cases.

We understand that each person's skin is unique. If you have a history of metal allergies or sensitive skin, we recommend performing a patch test before wearing new jewellery for extended periods. Your well-being is our top priority.

Our bracelets are crafted from stainless steel and coloured using a process which ensures they are durable, tarnish-resistant, and water-proof. You can wear your bracelet daily, even in water, without worry.

That said, it’s important to note that the wear and tear typically seen in everyday use can gradually affect coatings. Regular contact with hard surfaces, friction, and impacts may lead to visible wear over time. However, this process is usually very slow, and with normal usage, the coating remains intact for a very long period of time. 

To keep your bracelet looking its best, please follow the care instructions included in your box. Use the cleaning cloth provided to gently wipe it down and store it in the pouch provided when not in use.

Absolutely! Shakti Bhakti Modern Mantra Bracelets are made for life—water, sweat, ocean, and all. Shower, swim, or take a dip in the sea—they won’t tarnish, rust, or fade. Wear it every day, everywhere.

Orders placed today will be dispatched by next Tuesday. Once dispatched, delivery takes approximately 1–4 working days, depending on your location.

You will receive a tracking link via email as soon as your parcel has been booked with the courier.

Please note: Custom and pre-order items have separate estimated delivery dates, as stated on the relevant product page.

First, double-check the following:
1. Make sure the code is entered exactly as received (case-sensitive, no spaces).
2. Check if the code is still valid and hasn’t expired.
3. Ensure the code applies to the items in your cart (some codes exclude certain products or sale items).

Still having trouble? Email us at info@shaktibhakti.co.za —we’ll sort it out for you

We are based in Durban, South Africa and ship nationwide

We’d love to have you on board!

To become a Shakti Bhakti Modern Mantra Bracelets  reseller, email us at info@shaktibhakti.co.za with:

1. Your name & location
   2. Your business details
   3. The quantity you’re interested in

Once we receive your request, we’ll review your business and if you’re successful, we’ll send you all the details on wholesale pricing, minimum order quantities, and how to get started. Let’s spread the power of mantras together.

Yes, if your order has not yet been dispatched, you’re welcome to request a change.
Standard in-stock items can be swapped for a different bracelet, subject to availability. Please note that this may extend your processing time slightly.
Custom or personalised orders can only be changed before the custom order cut-off period. Once production has begun, changes will no longer be possible.

If you’d like to make a change, please email us at info@shaktibhakti.co.za as soon as possible, and we’ll do our best to assist you.

We understand that mistakes can happen.

If your bracelet is unused and in its original condition and packaging, you’re welcome to request an exchange within 7 days of receiving your order.

Please note:
Returns in this case are eligible for exchange or store credit only.
Return courier costs will be the responsibility of the customer.

Once we receive and inspect the item, we’ll gladly assist you with selecting a different mantra bracelet.

Kindly email us at info@shaktibhakti.co.za with your order details and we’ll guide you through the next steps.

Yes, you can. Once your order has shipped, you’ll receive tracking details from the courier. You can use those details to schedule a convenient delivery date directly with them. This way, you can ensure someone is available to receive your order.