FAQs

How do I order?

You can place your order directly on our website. Simply select your bracelet, add it to your cart, and proceed to checkout. For custom orders, or to secure a bracelet before launch, please email info@shaktibhakti.co.za.

Can I collect?

We currently operate online only and do not offer in-person collections. All orders are shipped directly to you.

Do you have different sizes?

Our Shakti Bhakti bracelets are designed to fit most adult wrists comfortably. Each bracelet is adjustable, allowing you to gently squeeze it to make it smaller or carefully stretch it to widen it, ensuring a perfect fit for your wrist. Please note that while our bracelets are flexible, they should be handled with care to maintain their shape and integrity

Can I have a certain mantra in a different colour?

Each Shakti Bhakti Modern Mantra Bracelet is crafted in a specific colour for deep spiritual reasons. We’ve carefully chosen these colours with intention—check out our Instagram post to see why. That said, if you have a personal preference, and it aligns with the soul of Shakti Bhakti, we’d love to create a custom piece for you. Email info@shaktibhakti.co.za to get started.

Can I have the mantra on the inside, with the outside being plain?

These bracelets were a God-given idea, created with the vision of keeping the divine mantras visible as a source of strength, protection, and devotion. Placing the mantra on the inside would go against this sacred purpose and the very essence of what Shakti Bhakti stands for. This design reflects our core mission: to seamlessly blend spirituality with contemporary style, allowing the powerful energy of the mantra to be both seen and felt, serving as a constant, visible reminder of one's faith and connection to the divine.

Altering this design would not align with the vision and purpose that inspired Shakti Bhakti. We hope you understand our commitment to maintaining the integrity of this concept.

Are bracelets fine for sensitive skin?

Our bracelets are crafted from stainless steel, a material known for its hypoallergenic properties. This means they are less likely to cause allergic reactions compared to other metals. However, it's important to note that while stainless steel is considered hypoallergenic, individuals with extremely sensitive skin may still experience some irritation. Reactions can vary from person to person, and even hypoallergenic materials can cause discomfort in rare cases.

We understand that each person's skin is unique. If you have a history of metal allergies or sensitive skin, we recommend performing a patch test before wearing new jewellery for extended periods. Your well-being is our top priority.

Does it tarnish or change colour?

Our bracelets are crafted from stainless steel and coloured using a process which ensures they are durable, tarnish-resistant, and water-proof. You can wear your bracelet daily, even in water, without worry.

That said, it’s important to note that the wear and tear typically seen in everyday use can gradually affect coatings. Regular contact with hard surfaces, friction, and impacts may lead to visible wear over time. However, this process is usually very slow, and with normal usage, the coating remains intact for a very long period of time. 

To keep your bracelet looking its best, please follow the care instructions included in your box. Use the cleaning cloth provided to gently wipe it down and store it in the pouch provided when not in use.

Is it waterproof?

Absolutely! Shakti Bhakti Modern Mantra Bracelets are made for life—water, sweat, ocean, and all. Shower, swim, or take a dip in the sea—they won’t tarnish, rust, or fade. Wear it every day, everywhere.

What gift should I purchase for my husband who is a Hanuman Devotee?

The Hanuman Shakti Bhakti Modern Mantra Bracelet is the perfect gift. Designed for strength, protection, and unwavering devotion, this bracelet carries Hanuman’s powerful mantra, a reminder of his courage, resilience, and divine energy.

How long will delivery take?

We ship all orders on Mondays.

  • Orders placed between Sunday and Saturday are dispatched the following Monday.
  • Delivery time depends on your location, typically taking 1-4 days.

Here’s what we’ve seen with past deliveries:
📍 Durban – Arrives Monday-Tuesday
📍 Umhlanga – Arrives Tuesday-Wednesday
📍 JHB/PTA – Arrives Wednesday-Thursday
📍 Cape Town & Outlying Areas – Arrives Thursday-Friday

Once shipped, you’ll receive a tracking link to follow your order’s journey.

We're a small team of 2 working as quickly as possible to get your order to you. You'll receive automatic updates along the way—so no need to check in daily/hourly unless there's a real concern.

My discount code is not working, what should I do?

First, double-check the following:
1. Make sure the code is entered exactly as received (case-sensitive, no spaces).
2. Check if the code is still valid and hasn’t expired.
3. Ensure the code applies to the items in your cart (some codes exclude certain products or sale items).

Still having trouble? Email us at info@shaktibhakti.co.za —we’ll sort it out for you

Where are you based?

We are based in Durban, South Africa and ship nationwide

Do you deliver to Mauritius, Sri Lanka, Tanzania, etc?

Right now, we only ship within South Africa.

However, we’re working on expanding to more countries soon! If you're outside SA and interested in becoming a reseller or stocking our products, email us at info@shaktibhakti.co.za

I want to be a reseller, how do I join?

We’d love to have you on board!

To become a Shakti Bhakti Modern Mantra Bracelets  reseller, email us at info@shaktibhakti.co.za with:

  1. Your name & location
    2. Your business details
    3. The quantity you’re interested in

Once we receive your request, we’ll review your business and if you’re successful, we’ll send you all the details on wholesale pricing, minimum order quantities, and how to get started. Let’s spread the power of mantras together.

I placed an order and it hasn't been shipped, can I swap it for a different mantra bracelet?

If your order hasn’t been shipped yet, we can definitely help you swap it.

Please email us at info@shaktibhakti.co.za as soon as possible (before Saturday) with:
1. Your order number
2. The mantra bracelet you'd like to swap for

We'll do our best to accommodate your request before the order ships out.

I placed an order and just received it and realised I ordered the wrong mantra, can I return it for a different one?

We understand that sometimes things happen! If you’ve received the wrong mantra or want to exchange it for a different one, we can help you with that.

To get started, please email us at info@shaktibhakti.co.za with:
1. Your order number
2. The mantra you’d like to exchange for

We’ll guide you through the process and make sure you get the right bracelet. Please note, exchanges are only available if the bracelet is unused and in original condition and the return is initiated within 7 days of receiving your order if. Please be aware that you will be responsible for the return shipping cost of the bracelet to us, as well as the cost for shipping the replacement bracelet back to you. The cost for PUDO locker to PUDO locker delivery is R49.

I won't be home when the courier is going to deliver, can I schedule a date for delivery?

Yes, you can. Once your order has shipped, you’ll receive tracking details from the courier. You can use those details to schedule a convenient delivery date directly with them. This way, you can ensure someone is available to receive your order.